Frequently Asked Questions (FAQs)
What is Tap N Rate?
Tap N Rate is a smart NFC tool that helps businesses collect Google reviews instantly with a simple phone tap—no QR codes or links needed.
How does it work?
Your customer taps their phone on the card, plate, or stand. It opens your Google review page instantly so they can leave a review on the spot.
Do I need an app?
No. Tap N Rate works without any app—just tap and go.
What’s included in the $150 bundle?
1 NFC Review Stand, 1 NFC Review Plate, and 2 NFC Review Cards—all custom branded for your business.
What phones does Tap N Rate work with?
All NFC-enabled smartphones including most Androids and iPhones (iPhone 7 and above).
Is there a monthly fee?
No. One-time purchase, unlimited use. No subscriptions.
How long does shipping take?
Standard: 2–3 business days.
Express: 1–2 business days.
Orders placed before 2pm ship the same day.
Is shipping free?
Yes, we offer free shipping across Australia & New Zealand.
How do I track my order?
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What if my product arrives damaged?
Once shipped, you’ll receive a tracking link via email from Australia Post.
Can I order in bulk?
Yes! Contact us for bulk orders and special pricing.
Can I use Tap N Rate outdoors?
Yes, the materials are durable, but we recommend indoor or sheltered placement for longevity.
What if I change my business or review link?
You can request a reprogramming service for a small fee.